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Let me explain exactly how they work so

Posted by zhouyueyue 
Let me explain exactly how they work so
December 06, 2019 04:27AM
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Is formal and informal training important? After all we can all learn from other employees or from outside consultants we bring in can't we?

Well Shayne Gostisbehere Flyers Jersey , in my previous life as a consultant IT project director I noticed people would often be too busy doing their own job to learn the skills of an outside consultant too.

That's despite massive efforts made to train people.

But unless skills are used regularly after training they fade away.

Learning from others in your own organisation can also be fraught.

Learning by "sitting next to Nellie" as it's known can work. But it means that any weak custom and practise procedures are copied.

These weak procedures may actually be the direct opposite of the company strategy.

Also if you're learning from someone because they're just about to leave the company, for whatever reason.

You don't get their total focus on teaching you their job.

So ways of doing things can become less and less effective as time goes on.

That means that service to your customers becomes worse. Simply because the people serving them don't know the best way of working.

Research shows that over 60% of customers leave a business because of poor Claude Giroux Flyers Jersey , ineffective or indifferent service.

Let's look at the story of two woodcutters

Once there were twin brothers. They were tall, strapping lads who had both become lumberjacks at the same time. One year they took part in a logging competition together. Each was strong and beat everyone they came up against. Until they reached the final where they met each other.

They seemed evenly matched. The crowd looked and urged them on as they both started cutting timber at a strong rate of knots. After an hour one of the brothers stopped for a few minutes. Let's call him the "idle chopper". He soon resumed work but every hour he kept stopping.

Eventually the competition finished and it was immediately obvious that the idle chopper had cut down significantly more wood than his brother.

His brother shook his hand to congratulate him and asked Nolan Patrick Flyers Jersey , "how on earth did you cut twice as much wood as me despite stopping so frequently?"

The idle chopper smiled and said "I wasn't really resting I was sharpening my axe so my cuts went deeper faster than yours with your blunt axe."

The "idle chopper" was really the "smart chopper" because he'd taken to heart what President Abraham Lincoln had said.

Abraham Lincoln said "Give me six hours to chop down a tree and I will spend the first four sharpening the axe."

People can look at training as a complete waste of a company's time. Because it's preventing their staff from getting the job done.

But look at the woodcutters the one who kept stopping to sharpen his axe won.

The same is true of any company that gives their staff training. It may stop the busy, busy time for a short while but it means that staff become more productive and therefore achieve more.

Getting yourself and your staff trained is essential if you want to continue to grow and develop.

If you don't you'll be like 90% of businesses over a 10 year time frame and be out of business.

It's really that stark a choice.

There are a number of effective training strategies that I would recommend you to use.

Two of the most powerful are as follows:

a) A Weekly Company Workshop
b) Formal Courses - with a twist

Let me explain exactly how they work so that you can go and apply them in your business immediately.

Weekly Company Workshop

1) Set-up an hour per week where all employees gather together.

The first workshop is the Set-up and Introduction Workshop.

2) In this workshop you all brainstorm the issues and problems that you and your customers have with the company.

Someone is designated to takes action notes. That is notes that simply list the actions to be taken with the person responsible and the date to be completed (always before the next meeting).

3) You then prioritise and agree the issues amongst everyone there.

Hint: Give particular weight to customer issues as they are quite likely to resolve one or more internal issues too.

4) Provide a full list of prioritised issues to all attendees. The attendees should be everyone who works for the company Wayne Simmonds Flyers Jersey , unless they're sick.

The Second and subsequent worksho. Cheap Jerseys China Cheap Jerseys From China Cheap Jerseys Wholesale Cheap Jerseys China Free Shipping Cheap Custom Jerseys Cheap NHL Jerseys Cheap Custom Jerseys Free Shipping Cheap Custom Jerseys Online Cheap Custom Football Jerseys From China Cheap Custom Basketball Jerseys Sale
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